Frequently Asked Questions
FAQ
Q: What is your size range?
A: XS to 3XL
Q: Do you offer maternity swimsuit options?
A: Depending on your fit preference and stage of pregnancy, each of our styles could be worn, but they were all designed to cinch in at the natural waist which means they may not fit comfortably over or under your bump as it grows. We are always looking for ideas on better ways to expand and provide comfort to women in any phase of life and will keep maternity in mind for future lines.
Q: What's your return policy?
A: If for any reason you are not happy with your order, we gladly accept returns and exchanges within 15 days from the day you receive your order. Simply fill out and follow the instructions of our Returns + Exchanges form. All returns are the responsibility of the customer. Items must be in new, unused condition with original packaging. Tags and hygiene liners must still be attached. Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns.
Q: Do you offer exchanges?
A: For exchanges, once we receive your returned swimwear, we will process your new swimwear request. Exchanges must be made within 30 days.
Q: How do I take care of my Honey Mark suit?
A: Before wearing your suit, hand wash in cold water with mild soap.
Q: What's the return and/or exchange process?
A: To return or exchange your Honey Mark product, email us at customersupport@honeymark.co and we’ll get back to you as quickly as possible with instructions.
Q: What are the international shipping fees?
A: Shipping to Canada is $20 and shipping to countries outside the US and Canada is $40 for one item, $75 for two. There may be additional duties and fees charged associated with any international shipment by the recipient's country.
Q: Do you have a storefront or a place I can come try on your swimsuits?
A: We have a small showroom in Utah just for fittings, but we're hope to expand to a storefront in the future.
Q: Who should I contact if I have questions about my order?
A: If you need help, email us at customersupport@honeymark.co
Q: Who should I contact for questions about collaborating?
A: Send us an message at collaborations@honeymark.co