faq
Q: What do your suits look like wet?
A: Because our suits are equipped with a water resistant coating, when they're splashed, the water will roll off, but when fully submerged, your suit will become wet and may stick to the body; however, the suits really do hold their shape! You can see different videos on our Instagram that show the suits wet - my favorite is this one here.
Q: Do your swimsuits work for long torsos and tall women?
A: Yes! All of our styles are created to fit short, average, and long torsos along with petite, average and tall body types. On our Instagram page, we have highlight bubbles saved of variously shaped women trying on every swimsuit and clothing style currently on our website.
Q: What is your size range?
A: Our 2024 women's sizes start at XS and go up to size 4XL.
Q: Will you be selling kids' swimsuits again?
A: Kids' swimsuits will not be in the 2024 collection.
Q: Do you offer maternity swimsuit options?
A: Yes! Check out our maternity page. While most of our swimsuit designs will work with a growing belly, the Bay Romper was designed specifically for pregnancy. We'd also recommend the Peppermint Dress for 2nd and 3rd trimester because both have an underlining with no waistband and they are extremely stretchy.
Q: What's your return policy?
A: Any item marked at a discounted price is final sale and ineligible for return or exchange. If for any reason you are not happy with the full-priced items in your order, we gladly accept returns and exchanges within 30 days from the day your order is placed. All return costs are the responsibility of the customer. Items must be in new, unused, unworn, unsoiled condition with original packaging and bra cups. Tags and hygiene liners must still be attached. Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns.
To start a return or exchange, visit our returns page.
Q: Do you offer exchanges?
A: Discounted items are ineligible for exchanges. For full-priced item exchanges, once we receive your returned swimwear, we will process your new swimwear request. Exchanges must be made within 30 days.
To start a return or exchange, visit our returns page.
Q: How do I take care of my Honey Mark products?
A: To care for your clothing pieces, we recommend gently washing in cold water with mild soap and laying flat or hanging to dry away from the sun. If you use a washing machine, wash on gentle cycle with mild detergent and lay flat to dry. In swimsuits, remove the cups before washing to help them keep their shape.
Q: What are shipping fees?
A: Shipping rates are as follows:
Please keep in mind that there is a 2-5 business day processing time before any order ships
FREE domestic U.S. economy for orders over $100
(5-8 business days after processing)
$7.95 domestic U.S. economy for orders under $100
(5-8 business days after processing)
*we currently DO NOT offer international shipping outside the U.S.
Q: Do you have a storefront or a place I can come try on your swimsuits and clothing?
A: We do not have our own storefront and our suits are not currently in any physical locations. We have a small showroom located in Lehi, Utah, that we occasionally open just for fittings, but we're hoping to expand to a storefront in the future.
Q: Who should I contact if I have questions about my order?
A: For any questions or concerns, please don't hesitate to email us at hello@honeymark.co
Q: Who should I contact for questions about collaborating?
A: Send us an message at allison@honeymark.co
