faq
Q: What do your suits look like wet?
A: Because our suits are equipped with a water resistant coating, when splashed water will roll right off, but when fully submerged, your suit will become wet and may stick to the body a tiny bit; however, the suits really do hold their shape! You can see different videos on our Instagram that show the suits wet - my favorite is this one here.
Q: Do your swimsuits work for long torsos and tall women?
A: Yes! All of our styles are created to fit short, average, and long torsos along with petite, average and tall body types. You can visit our "fit guide" page to see which styles we recommend for long torsos as well as videos, model measurements, and our general size chart to help you choose your best fit!
Q: What is your size range?
A: Our 2023 women's sizes start at XS and go up to size 4XL. The women's and kid's collections from 2022 has sizes from 12 months to 11/12 and XXS to 5XL. You can visit our "fit guide" page to see videos, model measurements, and our general size chart to help you choose your best fit!
Q: Do you offer maternity swimsuit options?
A: Many of our styles are perfect options for before, during, and after pregnancy, but we especially recommend our separates because the high waist fit can be placed up and above a growing bump. See how our suits look on our pregnant model over on our maternity page. Depending on your stage of pregnancy, you may want to size up at least one size to your comfort level- just follow the size charts provided on our "fit guide" page.
Q: What's your return policy?
A: Any item marked at a discounted price is final sale and ineligible for return or exchange. If for any reason you are not happy with the full-priced items in your order, we gladly accept returns and exchanges within 30 days from the day your order is placed. All return costs are the responsibility of the customer. Items must be in new, unused, unworn, unsoiled condition with original packaging and bra cups. Tags and hygiene liners must still be attached. Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns.
To start a return or exchange, visit our returns page.
Q: Do you offer exchanges?
A: Discounted items are ineligible for exchanges. For full-priced item exchanges, once we receive your returned swimwear, we will process your new swimwear request. Exchanges must be made within 30 days.
To start a return or exchange, visit our returns page.
Q: How do I take care of my Honey Mark suit?
A: To care for your suit, we recommend gently washing in cold water with mild soap and laying flat to dry away from the sun. If you use a washing machine, wash on gentle cycle with mild detergent and lay flat to dry. Remove the cups before washing to help them keep their shape.
Q: What are shipping fees?
A: Shipping rates are as follows:
FREE domestic U.S. economy over $100 (5-8 business days)
$7.95 domestic U.S. economy under $100 (5-8 business days)
$8.95 U.S. standard shipping over $100 (3-4 business days)
$12.95 U.S. standard under $100 (3-4 business days)
$36.95 express 1-2 day shipping, continental U.S. up to $325
*we currently DO NOT offer international shipping outside the U.S.
Q: Do you have a storefront or a place I can come try on your swimsuits?
A: We do not have our own storefront and our suits are not currently in any physical locations. We have a small showroom located in Lehi, Utah that we occasionally open just for fittings, but we're hoping to expand to a storefront in the future.
Q: Who should I contact if I have questions about my order?
A: For any questions or concerns, please don't hesitate to email us at hello@honeymark.co
Q: Who should I contact for questions about collaborating?
A: Send us an message at collaborations@honeymark.co
